Refund policy

Returns are accepted within 30 days of delivery. Items must be unused, unopened, and in original packaging (especially for feeding products). To start a return, contact us via the Contact Us page with your order number. Faulty or damaged items are eligible for a full refund or replacement — contact us within 48 hours of delivery with photos.

Terms of service field: — want me to paste the full T&Cs text here too (I drafted it earlier in the brand foundation doc), or do you want to write your own?

Once you save these, Shopify auto-generates the policy pages and adds them to your footer automatically — no further action needed from either of us on that part.

For the contact information checklist item — that’s usually satisfied by your Contact Us page already existing (which it does), plus having a visible business email/phone somewhere on the site. Want me to check your Contact page content to confirm it’s complete?